Packs Dispatched | Some FAQs
Spare a thought for our lovely postie, who had to collect a massive 21,000 event packs last week. These are now whisking their way out to UK based participants in the 2024 Cancer Research UK London Winter Run by Royal Mail.
Your pack contains your unique numbered bib and general information that might be useful to know.
DO I NEED A PACK?
Yep! Your numbered bib is essential to gain entry to the start areas. It contains your clever little timing chip that registers your performance.
The pack also contains your reusable drawstring bag (made from sugarcane). This is the only item that can be left at our bag drop.
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HAS MY PACK BEEN POSTED?
If you are based in the UK and entered by the 26th January your pack is now in the post, in fact it might well be making its way through your letterbox today.
If you registered after that date your pack will be posted by Friday 16th February at the latest (likely before).
I’M NOT BASED IN THE UK
We’re delighted your making the journey to join us. As per our communications you’ll need to join us at Pack Collection to grab yours on Friday or Saturday prior to the event.
I’M PANICKING! WHAT IF MY PACK DOESN’T GET HERE?!
Please don’t worry, we’ve been honing this process since the first event in 2015 and are confident over 99% of packs will arrive in the post safely as usual. In the unlikely event your pack/number does not arrive (or you lose/destroy/forget it) you can grab a replacement free of charge from our friendly team at Pack Collection on Friday 23rd or Saturday 24th February. Visit the dedicated page for all the details.
WHY DO SOME PACKS NOT ARRIVE?
Looking at previous statistics, the most common reason is that people forget to change their address if they have moved home or work. You can check which address you registered with on your Active account. There are a very small number that get lost in the postal system which we are happy to replace if not arrived by 48-hours before.