Your race packs begin to be lovingly created and distributed approximately one month before the event. The race packs can arrive with you anytime between one month and one day before the event.
Please note: booking as a group does not result in packs arriving at the same time.
For ‘lost’ and international packs, there will be a pack pick up at the Strand Palace Hotel between 10:00am and 3:00pm the day before the event. The hotel location is 372 Strand, London, WC2R 0JJ, and the nearest train stations are Charing Cross Underground and Charing Cross Station. You will not be able to collect your pack on the day of the event.
You can check your address details by logging into your Active profile. To change your address details, once logged in, please follow the instructions by clicking here. Please note: you will only be able to amend your address details up until Thursday 3 January 2019.