Packs will be posted out from approximately 3 weeks before the event up until the Tuesday before the event (30th Jan). Please ensure that you provide us with the correct address. If you need to update your address details please email our Customer Services team on email@example.com.
For ‘lost’ and international packs, there will be a pack pick up at the Strand Palace Hotel the day before the event (Saturday 3rd February). You will not be able to collect your pack on the day of the event.